What about your customers? The not-for-profit sector (central and local government, housing associations, etc.) is required by the Public Services (Social Value) Act to take social value contributions into account when choosing a supplier for a requirement. Although technically this only applies to services and only over a certain contract value, many not-for-profit organisations are asking about social value for all invitations to tender and contracting situations.
Importantly, having a well thought out social value strategy will positively impact every part of your business including: staff retention, customer engagement, community involvement and financial performance.